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Daniel Lee

About

Catalog

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Daniel Lee

About

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Daniel Lee

About

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Daniel Lee

Projects

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About me

hello@amercer.com

Click to Copy!

The Library Bar

The Library Bar is a hub aimed at leading patrons to unexpected resources by connecting them to librarians.

Collaborators

Amiti Arunmozhi, El Pimentel, Phoenix Cross

Role

Project Management, UX Research, Graphic Design

Advisor

Noah Posner

Year

2024

2024

Project Length

12 Weeks

The Problem: Patrons are unaware of the breadth of resources the library has to offer. But why is that? We first sought out to understand these problems through initial research which included analyzing literature reviews, observing 4 libraries, and interviewing 8 patrons & librarians.
Key Insight: Most notably, there was a disconnect between patrons' perceptions of library resources and the reality of their offerings. This is not because librarians aren't trying, but because patrons believe the space is meant for one purpose: to check out books.
Initial Ideation: From there, we began ideating with the goal to lead patrons to these resources. While our ideas varied, we ultimately learned that since librarians are the experts, they must also be at the heart of the experience. This is where the library bar came in.
User Testing: We chose to move forward with our library bar concept using the mental model of a bar to create casual connection between patrons and librarians.
We designed user tests to validate our theory that a bar environment would make patrons and librarians more comfortable chatting. Each "patron" received a coloring activity. They would need to ask a "librarian" for an additional pencil or a pencil sharpener in order to complete the task.
Solution: Our mental model reimagines discovering resources as easy as ordering a drink. At the heart of this approach is a system located at the library’s center, designed to draw people in with its revolving screens showcasing the breadth of resources.
This setup fosters a collaborative environment where patrons and librarians interact face-to-face, breaking down barriers and encouraging dialogue. Like bartenders, librarians chat with patrons, offering personalized suggestions and guiding them toward the resources they need.